Beers and Story - South Hadley

I could not have imagined having a more supportive and professional, caring and attentive person and attention with Crystal. I am so grateful to Linda, too, and, in general, to how patient, detail-oriented, and human(e) they are. I went to both locations and they were also very good when it comes to atmosphere and overall set-up, which matters a lot in these situations. The bathrooms were also impeccable and, again, the attention to detail is felt everywhere. I am deeply thankful to Beers & Story and recommend them profusely.

Very professional manner in handling details.

Beers and Story Funeral Home supported my family through the passing of both my father and then my mother. My dad was a planner by nature and he celebrated his 90th birthday with a trip to Beers and Story to get help with his and my mom’s end of life plans. The staff at Beers and Story were helpful, compassionate and professional. They attended to every detail of my dad’s requests and gave us all practical advice on what we’d need and what was completely optional. The whole process felt like a compassionate conversation. Seven years later my dad died and once again, Beers and Story took my family through every step of the plan and it couldn’t have been a more professional, seamless process. The communication between the funeral home and the family members was exceptional. They were available to me any time I reached out. No questions or concerns were left unaddressed. Then, when my mom died two months later, we had the same personal and professional attention. By then, Crystal and her staff had become like family to us. I highly recommend Beers and Story Funeral Home.